Dear Hiring Manager:
The accompanying resume is in response to your listing in the job websites (www.monster.com) for Network Engineering. I have been seeking just such an opportunity as this for a long time, and I think my background (Master of Computer Networks, CCIE/CCNP/CCNA, Checkpoint – CCSE+, MSCE, Juniper - JNCIA, McAfee) and your requirements may be a good match. My resume is enclosed for your review.
I have ten years of experience in the IT field. This includes providing clients network/security technical support and problem solution via telephone, e-mail and on-sites troubleshooting in large, diverse computing environments. In addition, my other skills in systems management, network design/diagnosis, server maintenance, and security control would complement my abilities in the position. I am highly skilled in handling a wide range of systems and users in a demanding environment. I have extensive experience in dealing with Checkpoint/PIX/Sonicwall Firewall, Cisco Switch/Router (2500/2600, 3600, 3800, 7200, 2900, 3550, 3600, 4506, 6506), Win2k/win2003/ Macintosh/Linux, VMware Infrastructure, Citrix Presentation Server MetaFrame, McAfee ePO/Symantec/Trend products, Veritas Backupexec, CA Arcserver, CA Unicenter, VPN (IPSec, MPLS VPN, SSL), popular Networking Protocols (TCP/IP, RIP, EIGRP, OSPF, BGP), Microsoft SQL, Domino/Notes, Exchange and IDS, etc.
My excellent analytical and problem solving skills allow me to effectively prioritize tasks and handle difficult situations in a stressful environment. I am a hard-working, enthusiastic individual who is capable of working well both independently and as part of a team. My ability to consistently deliver high quality customer service under pressure and time constraints has contributed significantly to my success as a technical support professional.
I would appreciate an opportunity to meet with you to discuss how my experience will best meet your needs. Please do not hesitate to contact me to arrange an interview. I look forward to discussing my qualifications for this position and thank you in advance for your consideration. I may be reached at (647)866-6782 or via email Johnyan.ca@gmail.com.
Sincerely,
John Yan
